1. Introduction & Eligibility
F99o (hereinafter referred to as the "Platform", "we", or "us") is one of Bangladesh's most trusted online gaming platforms. These Terms & Conditions apply to the use of the f99o website (https://f99o.ws) and all related services.
By creating an account or using f99o's services, you are deemed to have accepted these Terms & Conditions. If you do not agree, please refrain from using f99o.
Important: These Terms & Conditions constitute a legally binding agreement. Please read them in full before registering.
F99o operates under an international gaming license and complies with all applicable laws and regulations. Our platform is designed solely for lawful entertainment purposes.
2. Account Registration
To become a member of f99o, you must meet the following requirements:
- Each individual is only Single Account you may open one. Opening multiple accounts is strictly prohibited.
- All information provided at the time of registration must be truthful, accurate, and complete.
- Your mobile number, name, and date of birth must be entered correctly.
- You are responsible for keeping your account password confidential. Do not share your password with anyone.
- Any unauthorized access to your account must be reported to f99o immediately.
Verification Process
F99o may request additional information or documents from you at any time for identity verification purposes. Withdrawals may be delayed until verification is complete — this is done solely for your protection.
Please note: Registering with false information may result in account termination and balance forfeiture.
3. Age Verification
F99o is a responsible gaming platform. We strictly prohibit minors from participating in any gaming activity.
- To register with f99o, you must be at least 18 years of age or older must be.
- F99o may request a National ID or Birth Certificate at any time for age verification purposes.
- Anyone found to have registered with a false age will have their account closed immediately and all balances forfeited.
- F99o urges parents and guardians to help prevent underage gaming.
For Parents: If you suspect your child is using f99o, please contact us immediately at support@f99o.ws.
4. Deposits & Withdrawals
Deposit Policy
Depositing at f99o is quick and easy. You can make instant deposits via bKash, Nagad, and Rocket.
- Minimum deposit amount: ৳100
- Maximum deposit amount: determined by your account tier.
- Deposits are generally credited to your account instantly.
- Making deposits using another person's payment account is strictly prohibited.
- Deposits must be made exclusively from your own mobile banking account.
Withdrawal Policy
The following conditions apply to withdrawals under f99o's Terms & Conditions:
- Minimum withdrawal amount: ৳500
- Withdrawal requests are typically processed within 30 minutes to 24 hours.
- Winnings from bonuses can only be withdrawn after the wagering requirements have been met.
- Large withdrawals may be delayed if verification has not been completed.
- Withdrawals can only be made to the same payment method used for the original deposit.
Note: f99o does not charge any additional fees on deposits or withdrawals. However, your mobile banking provider may apply a small charge.
5. Bonuses & Promotions
F99o regularly offers a variety of bonuses and promotions. The following terms and conditions apply to the use of these bonuses:
Welcome Bonus
- New members can receive a Welcome Bonus of up to 150% on their first deposit.
- To withdraw the welcome bonus, the bonus amount must meet a wagering requirement of 15x Wagering must be completed.
- The welcome bonus can only be claimed once.
Reload Bonus & Other Promotions
- Each promotion has its own terms, which are listed on the relevant promotion page.
- Multiple bonuses cannot be used simultaneously unless explicitly permitted.
- F99o reserves the right to cancel any bonus if abuse or fraudulent activity is suspected.
- Bonuses that have expired will be automatically cancelled.
- F99o reserves the right to modify or cancel any bonus or promotion at any time.
Warning: Please read the relevant terms before claiming any bonus. Submitting a withdrawal request before meeting the wagering requirements may result in the bonus being cancelled.
6. Gaming Rules
The following Terms & Conditions must be observed while playing on the f99o platform:
- All games must be played honestly and fairly. Using any software or tools to manipulate games is strictly prohibited.
- All games on f99o use internationally certified RNG (Random Number Generator) technology, ensuring completely fair and unbiased game outcomes.
- If a game is left incomplete due to a technical issue, f99o will review the game logs and provide a fair resolution.
- If you encounter a bug or error in any game, please notify our support team immediately. Exploiting bugs for any advantage is strictly prohibited.
- F99o reserves the right to modify, update, or remove any game at any time.
Live Casino Special Rules
In Live Casino games, the dealer's decision is final. In the event of a disconnection, the game outcome will be determined based on server logs.
Sports Betting Special Rules
For Sports Betting, official event results apply. If a match is cancelled or results in a draw, f99o will settle bets in accordance with its specific policy.
7. Prohibited Activities
Any activity that violates f99o's terms and conditions is strictly prohibited. The following actions may result in account termination and legal action:
- Multiple Accounts: Operating multiple accounts under the same name or from the same device.
- Bonus Abuse: Placing bets strategically to exploit bonus conditions or circumvent bonus requirements.
- Collusion: Colluding with other players to gain an unfair advantage in any game.
- Chargeback Fraud: Filing fraudulent chargeback claims with a payment provider.
- Money Laundering: Using f99o as a channel for money laundering.
- Automated Software: Using bots or any other automated programs to play games.
- Hacking: Attempting unauthorized access to f99o's systems.
Warning: If any of the above activities are detected, f99o may close the account and forfeit all balances without prior notice, and may report the matter to law enforcement if necessary.
8. Account Closure & Suspension
F99o reserves the right to suspend or close any member's account under the following circumstances:
- Violation of any provision of these Terms & Conditions.
- Registering with false or inaccurate information.
- If requested verification documents are not provided.
- If suspicious activity is detected on an account.
- By order of a court or directive of a regulatory authority.
If you wish to close your account yourself
If you wish to close your f99o account yourself, email support@f99o.ws or contact us via live chat. Please make sure to complete any pending withdrawals before closing your account.
Self-Exclusion: If you feel gaming is becoming harmful to you, consider using the self-exclusion option. It's there to protect you.
9. Privacy & Data Protection
F99o takes the protection of your personal data extremely seriously. Under our Privacy Policy:
- Your personal information will never be sold to third parties.
- Your information is used solely to provide our services and meet legal obligations.
- All data is secured with 256-bit SSL encryption.
- Your financial information is never stored on f99o's servers.
For more details, visit our Privacy Policy View page.
10. Limitation of Liability
F99o is committed to delivering the highest quality service; however, f99o is not liable for the following:
- If a game is interrupted due to loss of internet connection or a technical issue.
- For issues caused by third-party software or payment gateways.
- For any loss resulting from sharing your account details with others.
- Force majeure events such as natural disasters, cyberattacks, and similar circumstances.
F99o is not liable for any financial losses arising from gaming. You play entirely at your own risk — always game responsibly and within your means.
11. Changes to Terms & Conditions
F99o reserves the right to modify, amend, or update these Terms & Conditions at any time. When changes are made:
- Members will be notified via email or in-app notification of any significant changes.
- Any updated terms will take effect from the date they are published.
- Continued use of f99o after any changes have been made will be considered acceptance of the updated terms.
- We recommend checking this page regularly for updates.
Last Updated: January 2026. The latest version of these Terms & Conditions is always available at f99o.ws/terms-conditions.
12. Contact & Dispute Resolution
If you have any questions about these Terms & Conditions or wish to raise a complaint, please contact us:
- Email: support@f99o.ws
- Live Chat: Chat button at the bottom-right of the website (active 24/7)
Dispute Resolution
If a dispute arises, please contact the f99o support team first to seek a resolution. We firmly believe in resolving issues through open communication. Our team strives to respond to all complaints within 48 hours.
If your issue cannot be resolved through our support team, it may be escalated to our licensing authority.
Frequently Asked Questions
Yes, all of f99o's Terms & Conditions are written in Bengali so that our Bangladeshi members can easily understand them. We believe transparency starts with clear, accessible language.
If you withdraw before completing the bonus wagering requirement, the bonus balance will be forfeited. However, any winnings from your original deposit remain withdrawable. Contact support for more details.
Yes, you can close your account at any time. Simply email support@f99o.ws or let us know via live chat. We recommend withdrawing your remaining balance before closing your account.
No, f99o never sells your personal information to third parties. Your data is not shared with anyone except where required by law. For more details, please refer to our
Privacy Policy View.
Decisions are made based on the nature of the violation. In serious cases, bonus balances may be forfeited. However, f99o handles genuine deposits made in good faith fairly. Contact support for further details.